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Get info about the Encyclopedia of Networking and Telecommunicatons, 3rd edition (2001)

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CTI (Computer-Telephony Integration)
Related Entries and Web Links

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Note: Many topics at this site are reduced versions of the text in "The Encyclopedia of Networking and Telecommunications." Search results will not be as extensive as a search of the book's CD-ROM.


Related Entries

Call Center Operations

Convergence

H.100/H.110 Computer Telephony Bus Standard

H.323 Multimedia Conferencing Standard

Internet Telephony

Megaco

MGCP (Media Gateway Control Protocol)

Multimedia

PBX (Private Branch Exchange)

PINT (PSTN and Internet Interworking)

SAP (Session Announcement Protocol)

Softswitch

TAPI (Telephony API)

Telecommunications and Telephone Systems

Videoconferencing

Voice over IP (VoIP)

Voice/Data Networks

Web Links
Click here for newer links

Web ProForums (see various CTI topics)

http://www.iec.org/tutorials/

Computer Telephony.com

http://www.telecomlibrary.com/

Enterprise Computer Telephony Forum (ECTF)

http://www.ectf.org

Phonezone.com (a great resource for telephony information)

http://www.phonezone.com/

Internet & Telecoms Convergence Consortium

http://itel.mit.edu/

SCSA (Signal Computing System Architecture) Web site

http://www.scsa.org/

New Web Links

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